Frequently asked questions
Answers for both ways of using ScholarSite — signing up yourself, or having Digi Soft UG set things up for you.
For self-service professors
How do I sign up?
Create an account at digi-soft.app (the Digi Soft Hub), pick a plan, and you'll be redirected straight into your new ScholarSite admin panel — already signed in, with your site created.
What happens right after I sign up?
Your site starts as a draft on an auto-generated subdomain based on your name. Fill in your profile, publications, and other details, then publish it from the Sections page when you're ready. See the getting started guide for the full walkthrough.
What's different between the plans?
Every plan includes the same core site — profile, publications, teaching, awards. Free is limited to a ScholarSite subdomain with manual data entry. Pro adds a custom domain and automatic ORCID / Google Scholar syncing. Institution adds unlimited sites, team management, and priority support. See full pricing.
How do I upgrade my plan?
Change your plan any time from your subscription on digi-soft.app. The next time you sign in to ScholarSite (via "Sign in with Digi Soft Hub" on the admin login page), your new plan takes effect automatically.
Do I need a password for ScholarSite?
No — self-service accounts sign in exclusively through the Digi Soft Hub ("Sign in with Digi Soft Hub" on the admin login page). There's no separate ScholarSite password to remember.
How does billing work?
Plans are selected, paid, and managed on digi-soft.app via Stripe or PayPal. Free stays free forever; choosing Pro or Institution takes you to a secure checkout, and your plan activates as soon as payment completes.
How do I get support?
Use the contact link on digi-soft.tech. Institution-plan customers get priority support.
For agency-managed clients
What does "managed" mean?
Digi Soft UG creates and maintains your site for you — content updates, design, hosting, and technical setup are all handled by the agency. You don't need to touch the admin panel yourself, though you can if you'd like.
How do I request a change to my site?
Contact Digi Soft UG via digi-soft.tech with what you'd like updated.
Can I log in and edit my own site?
Yes — ask the agency to set you up with a Team login, and you'll get the same admin panel self-service professors use, scoped to your own site.
How is this different from signing up myself?
Self-service is do-it-yourself: you sign up, pick a plan, and manage the content. Agency-managed means Digi Soft UG handles it for you — typically a better fit for departments, or professors who'd rather not manage the site directly. Both use the exact same underlying platform.
Pricing, domains, data & cancellation
How much does ScholarSite cost?
Free gets you a real, published portfolio on a ScholarSite subdomain. Pro is €12/month and adds a custom domain plus automatic ORCID / Google Scholar syncing. Institution is €29/month for unlimited sites, team logins, and priority support. See full pricing for the full comparison.
Can I use my own custom domain?
Yes, on Pro and Institution. Point a domain you already own (e.g. yourname.com) at your ScholarSite profile from Domain settings in the admin panel — a few DNS changes, no separate hosting to manage. Free-plan sites use a ScholarSite subdomain instead.
Does ScholarSite import my publications automatically?
ORCID sync is free to connect on every plan and pulls your publication list in automatically instead of typing it by hand. Pro and Institution add automatic Google Scholar syncing too, including citation counts, H-index, and i10-index.
Is my data GDPR-compliant, and where is it hosted?
Yes — ScholarSite is EU-hosted and GDPR-compliant. Your public profile shows only the professional information you (or, for managed sites, Digi Soft UG on your behalf) choose to publish.
Do I need a credit card to start?
No. The Free plan is free to start with no credit card required — sign up at digi-soft.app, fill in your profile, and publish. You only need a payment method if you choose to upgrade to Pro or Institution.
How do I cancel my subscription?
Cancel any time from your account on digi-soft.app (Dashboard → Billing). Since all ScholarSite plans are managed centrally on the Digi Soft Hub, there's nothing separate to cancel here — stopping your subscription there stops both the recurring charge and your ScholarSite access.